Category: Enterprise Asset Management

  • The Challenges Faced by Telecom Companies in FAR Reconciliation

    The Challenges Faced by Telecom Companies in FAR Reconciliation

    The telecommunications world is constantly changing, and CSPs, are continuously adapting to meet the increasing demands of the market. In this ever-evolving landscape, having effective processes for reconciling fixed assets, known as the Fixed Asset Registry (FAR), is crucial for CSPs to manage their assets accurately, ensure correct billing, and collect revenue.

    The Importance of FAR Reconciliation

    FAR reconciliation ensures that the records of fixed assets accurately represent the physical assets deployed in a telecom operator’s network. In today’s business environment, where achieving a positive return on investment (ROI) and maintaining financial integrity are crucial, inadequate FAR reconciliation processes can lead to revenue loss, with an average annual loss of 2-5%. Since a significant amount of capital expenditure is dedicated to network assets, it is critical for CSPs to manage their assets accurately to achieve ROI.

    The Challenges Faced by CSPs in FAR Reconciliation

    CSPs encounter several challenges when it comes to FAR reconciliation. Let’s take a closer look at these challenges:

    1. Complex and Diverse Asset Ecosystem: CSPs must reconcile and integrate diverse assets from different vendors, operating on various technologies, and requiring specialized management approaches. Managing this complexity and ensuring accurate records is a challenge for CSPs.

    2. Rapid Asset Deployment and Scalability: The telecom industry demands fast asset deployment and scalability to meet the growing requirements of data-intensive applications and increased connectivity. CSPs need to reconcile assets quickly and accurately to optimize their utilization. However, the speed of deployment and asset expansion can create bottlenecks, resulting in delays, errors, and incomplete records.

    3. Real-time Asset Visibility and Control: CSPs require real-time visibility and control over their assets. However, there is often a gap between the financial teams and the network teams when it comes to tracking assets. Factors like depreciation and taxation are not always considered in asset tracking and reconciliation processes, leading to discrepancies between the asset registry and financial records.

    4. Data Complexity and Volume: The telecom industry generates vast amounts of data from various sources, such as network elements, provisioning systems, billing systems, and operational support systems. Managing and reconciling this complex and voluminous data is a challenge for CSPs. They need advanced data management techniques to process, validate, and derive actionable insights from this data.

    5. Lack of Standardization: The absence of standardized FAR reconciliation processes, data formats, and industry-wide practices poses a challenge for CSPs. Inconsistencies in reconciliation approaches across CSPs and ecosystem partners hinder interoperability, data exchange, and collaboration. CSPs require a standardized framework to streamline reconciliation processes and facilitate information sharing among stakeholders.

    The Five Key Principles of FAR Reconciliation

    To overcome these challenges and achieve successful FAR reconciliation, CSPs must adopt five crucial capabilities. These capabilities empower CSPs to enhance their enterprise asset management processes, improve financial performance, and establish a strong foundation for the efficient operation of their networks.

    To learn more about these five principles and how they can empower CSPs in the modern era, you can download our white paper titled “The Five Key Principles of FAR Reconciliation: Empowering Success in the Modern Era.” This white paper provides valuable insights, strategies, and best practices for CSPs to optimize their FAR reconciliation processes and thrive in the ever-changing telecom landscape.

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  • How AI can accelerate telecom Net Zero initiatives

    How AI can accelerate telecom Net Zero initiatives

    Introduction:

    The telecommunications industry has seen significant changes over the past decade, with a shift towards a customer-centric approach that puts the user experience first. With the growing demand for seamless connectivity, telcos are investing heavily in new technologies such as AI. The industry is now at a critical junction, where it’s essential for companies to understand the role of technology in accelerating their initiatives. This is especially true as telecom companies face increasing pressure to meet their environmental, social, and governance (ESG) goals. According to a recent survey by Deloitte, 90% of telecommunications companies have ESG initiatives in place, and 84% of them have set specific ESG targets. In addition, rising fuel prices are driving the need for telecoms to reduce energy costs and adopt more sustainable practices.

    The telecommunications industry consumes a significant amount of energy, accounting for 2% of the global energy consumption. The industry’s carbon footprint is also growing, with greenhouse gas emissions expected to reach 9.5 gigatons by 2040. To meet their ESG goals and reduce energy costs, telecom companies must turn to innovative technologies such as artificial intelligence (AI).

    AI can help accelerate telecom companies’ Net Zero initiatives in several ways:

    Reducing Carbon Emissions from Assets: AI technology can be used to optimize asset performance and predict and prevent failures, reducing downtime and the cost of maintenance. This can help reduce carbon emissions by making sure that the right equipment is purchased at the right time and reducing energy consumption and CO2 production during the manufacturing or production processes.

    Optimizing Power Consumption: AI can help identify areas of the network where there is a high energy demand and then optimize those areas to reduce power consumption, reducing costs on a global scale and accelerating Net Zero initiatives.

    Developing New Services: AI has the potential to significantly impact telecom operations, not just technically but also in terms of business. For example, AI-powered predictive maintenance software could be developed to identify patterns of failure before they happen and prevent them from occurring.

    The potential impact of AI on telecoms is massive. It has the potential to improve energy efficiency and reduce carbon emissions from telecom assets, which could have a significant impact on climate change. AI has also been shown to be able to optimize operations across all industries, helping companies identify critical gaps in their value chain and fill those gaps by developing solutions that are tailored according to specific needs. In many cases, this type of innovation requires no new technology – tapping into existing data sets can result in significant savings for businesses worldwide.

    For example, the global power grid consumes more than 100 terawatt hours per year (TWh/year), which is more electricity than all humans use globally every year. To ensure a sustainable future for the telecommunications industry, solutions must be developed that enable companies to save these resources and prevent them from being wasted or potentially becoming harmful due to liability issues associated with misuse by others.

    Conclusion:

    Artificial intelligence has the potential to revolutionize the telecommunications industry, transforming everything from how networks are operated to how assets are managed. The future of telecoms will be driven by innovation, and AI is the next big step in this evolution. As the telecommunications industry faces increasing pressure to meet ESG goals and reduce energy costs, AI technology offers a promising solution to these challenges.

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  • How AI becomes mission critical in Enterprise Asset Management

    How AI becomes mission critical in Enterprise Asset Management

    The efficient and successful management of the physical assets required to deliver telecommunications services is known as Enterprise Asset Management (EAM) in the telecoms sector. These resources consist of fiber-optic cables, cell towers, and other voice and data transmission infrastructure. It is not surprising that EAM is being used in the telecommunications business given the growing usage of artificial intelligence (AI) in many other industries.

    Automating repetitive operations is one of the key advantages of employing AI in EAM. This covers activities like keeping track of and maintaining assets, spotting possible problems, and planning maintenance. AI-powered solutions, for instance, may be used to evaluate data from asset sensors to spot possible issues before they arise. This might lessen downtime and increase the asset lifespan. AI may also be used to improve maintenance scheduling, guaranteeing that assets are maintained at the ideal time and minimizing the impact on operations.

    Enhancing decision-making is another advantage of employing AI in EAM. AI-powered systems can uncover insights via the analysis of vast volumes of data that would be challenging or impossible for humans to find. AI can, for instance, be used to spot trends in data that point to a certain asset’s propensity to fail. Using this data, maintenance and repair tasks may be prioritised so that the most important assets are taken care of first. AI may also be used to optimise the placement of resources, such as choosing the ideal site for a new cell tower.

    AI has the potential to increase EAM’s effectiveness. AI-powered solutions can free up time for human personnel to concentrate on more complicated and strategic duties by automating repetitive operations and offering insights. By reducing downtime and extending the lifespan of assets, AI may also assist in lowering the cost of EAM.

    Predictive maintenance is one particular use of AI in EAM in the telecoms sector. Utilizing data and analytics to anticipate when equipment is likely to malfunction and plan maintenance appropriately is known as predictive maintenance. This method can assist in reducing unplanned downtime and extending the life of equipment. By using sensors on equipment to collect data and AI algorithms to evaluate the data and spot possible issues, predictive maintenance may be accomplished.

    Network optimization is a particular area where AI in EAM is being used in the telecommunications sector. In order to boost performance and cut expenses, the network setup must be optimised using AI. For instance, AI may be used to analyse network data to spot bottlenecks and improve data routing to cut down on delays. In order to assure the highest coverage and capacity, AI may also be used to deploy assets like cell towers in the best possible locations.

    In conclusion, EAM in the telecoms sector has the potential to become much more effective and efficient thanks to AI. AI-powered solutions may assist in lowering downtime, extending the lifespan of assets, and enhancing network performance by automating repetitive operations, enhancing decision-making, and optimising the deployment of assets. Future uses of AI in EAM in the telecoms sector are probably going to increase as technology develops further.

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  • How Enterprise Asset Management Works

    How Enterprise Asset Management Works

    To establish the worth of your company, you must first consider what you possess. Assets are the key measure of a company’s worth; thus, they must be managed thoroughly.

    This necessitates Enterprise Asset Management (EAM). EAM is described as a method of managing assets across IT, network, and software, throughout their lifespan, from purchase through disposal. EAM attempts to maximise asset utilisation and optimise asset lifecycle management through policies, methods, and resources that maintain and regulate operational assets and equipment.

    Without such a structure, you risk losing assets, incurring cost overruns, inefficient utilisation, and even facing security concerns.

    Let us now look at key terms in Telecom Enterprise Asset Management like asset, asset lifecycle, and what to look for in an EAM solution

    What is an asset?

    An asset, according to a conventional asset management definition, is an object, thing, or entity that has prospective or existing value to an organisation. Value is mostly viewed from a monetary standpoint (we may make/save money from it, i.e., ROI). However, non-financial factors such as brand, comfort, the convenience of use, and competitive advantage are also important.

    The standard also divides assets into two categories:

    • Physical Assets: Those that can be touched, such as network equipment, inventory, IT assets, and real estate
    • Intangible assets: Leases, brands, digital assets, usage rights, software licences, intellectual property rights, reputation, and agreements are examples of immaterial assets.

    What is Enterprise Asset Management?

    Asset management is the coordinated effort of an organisation to extract value from assets. The term “activity” is used widely here since it can refer to:

    • The strategy
    • The preparation
    • The plans and their execution

    So, asset management is more than just keeping track of what you possess. A more accurate definition is:

    Asset management is a rigorous discipline that explores how to measure, appraise, manage, and maximise the quality and dependability of assets.

    Enterprise Asset Management Lifecycle

    To guarantee that value is gained or kept, the path of an asset through the EAM lifecycle must be controlled at every stage. Let’s go over the key stages of the lifecycle:

    1. Planning & Budgeting

    Understanding your company strategy, including which assets are necessary to fulfil your goals, is required. Planning also entails:

    • Creating precise timelines
    • Budget allocation
    1. Acquisition

    In this case, the choice is between outright purchase and leasing. As the asset is delivered to the company and safely held pending deployment, your enterprise’s procurement processes come into action. Physical assets would be tracked in tracking systems and labelled with suitable identifying labels.

    The supplier’s obligations, including maintenance, are often defined in acquisition contracts.

    1. Assignment

    An assignment is initiated by either a user request or project-based timetables. Policies governing assignment and usage would apply, with some assignments needing approval or monetary commitment. The assignee’s records would be entered into tracking systems and fixed asset registries as needed.

    • Training users would be part of the assignment process for some assets.
    • During the assignment process, digital assets may require configuration and customisation, as well as security.
    1. Utilization & Optimization

    In this case, the asset is used to deliver actual value in order to accomplish the strategic objectives. When an asset reaches the Utilization phase, you will conduct routine tasks such as:

    • Asset usage (and misuse) is monitored using suitable tools such as technology systems and audits.
    • Auditing finances on a yearly basis to track the worth of assets as their bought value depreciates over time.

    Repairs, servicing, and upgrades may all be included in optimization to ensure that assets continue to serve the organisation for as long as feasible.

    1. Decommissioning

    This entails reversing the asset’s assignment and removing it from usage. Decommissioning can be triggered by:

    • Lease term expiration
    • Depreciation
    • Obsolescence
    • Breakdown to the point that repair is unlikely to be beneficial

    You will carry out the following tasks during decommissioning:

    • Update the asset’s records Determine the asset’s ultimate financial worth
    • Transfer the item to a secure location for disposal or return.

    You’ll need to transmit or archive any digital assets before performing security checks for confirmation.

    1. Disposal

    Enterprise policies usually govern how you dispose of retired equipment.

    • Some assets can be sold to a willing buyer for a profit.
    • Other assets can be given to charity, destroyed, or wasted, eventually ending up in a landfill.
    • If the lease contract specifies it, leased items will be returned to their owner.

    EAM solutions

    Manual EAM operations are only practicable in small businesses and organisations in today’s digital world. Middle- and large-sized businesses demand powerful systems that can track hundreds, if not millions, of assets on a worldwide scale, especially in the age of IoT and mobile devices.

    As a result, according to a recent forecast, the EAM solutions market will grow at a powerful 17.0% CAGR, rising from $5.5 billion in 2019 to $25.9 billion by 2030.

    Modern EAM systems are often cloud-based and enable automated functionality across the whole lifecycle, allowing your organisation to:

    • Have a complete picture of all your assets across multiple functions, specifically the Financial and Technical organization.
    • Maximize the total cost of ownership (TCO) of each asset during its lifetime.

    To know more, visit: Subex Enterprise Asset Management

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  • 5 ways to select the best asset maintenance software for optimal performance

    5 ways to select the best asset maintenance software for optimal performance

    Simplifying operations by working towards the right tools and technologies is a fundamental priority for all business owners. Choosing the right enterprise asset management software is a critical aspect of this endeavor: a robust asset management system can help you maximize the life of assets through preventive care, improve software and asset utilization and reduce unnecessary costs.

    No matter what you’re tracking, monitoring enterprise asset health and maintenance is vital to improving productivity. However, companies today have an overwhelming variety of enterprise asset management options to choose from.

    Choosing the right enterprise asset management tool for your business can be exhausting, especially if you are unaware of what to look for. In this blog, we’ll run you through some important points you should consider before purchasing asset management software.

    1. Know your business requirements in regards to user-level and technical requirements

    Business requirements include the volume of assets there are in your business, their efficiency and performance, and why do you want to track assets. In selecting enterprise asset management tools, it is implied that you look for cutting-edge usability improvements that will streamline the adoption of the software in the company and offer enhanced decision and managerial support in presenting which management tasks are most urgent at a given time.

    2. Facilitate a centralized repository for all users to access

    The enterprise asset management solution requires a centralized repository that consolidates relevant information about each asset. Other valuable capabilities are analytics and dashboards, which give a complete picture of how assets perform, and automated workflows for engineers to orchestrate networks automatically. This repository will ensure real-time monitoring that supports ‘asset analytics’, i.e., using asset KPIs to create reports that help CTOs and CFOs prioritize operations to achieve business goals.

    3. Ensure holistic visibility of your asset workflows

    Technical prerequisites contain how you plan to host the software, and what security and backup procedures you want. Also, by incorporating both your technical requirements and user-level requirements you can achieve more than the expected benefits. Analyze the standing and experience of developing the asset software of the vendor. A well-known asset tracking and management software provider is more likely to be able to offer continuing support.

    4. Reporting and analytics

    Concentrating all your assets in one location isn’t just about efficiency. It also provides you with a better summary of your asset library. Robust reporting and analytics offer insights into how your assets are being used. If you’re obtaining a lot more return out of certain assets, you might want to create more like them. You can track if valuable assets are being underutilized or spot other patterns to refine your content strategy. Management software systems also help safeguard assets from misuse by keeping a track of downloads and access.

    5. Ensure Accessibility

    You should find a fine balance between ease of use and the requirement of expertise a software requires, less training and easy to use software would save costs in operation. Your software provider should also readily provide the required training to your staff. They should also provide the support and quick interpretation of problems and solutions needed once the software is implemented. For an asset management library to serve a whole organization, administrators must be able to regulate who can access what.

    Enterprise Asset management software provides a holistic view of an enterprise asset’s lifecycle—from its procurement and implementation through its renewal and disposal. While a business could use a simple spreadsheet to track its assets, using AMS enables it to analyze data specific to each asset, enabling it to make more informed decisions about managing its assets, so choose wisely.

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  • What are the five most asked features of Enterprise Asset Management Software?

    What are the five most asked features of Enterprise Asset Management Software?

    The telecommunications industry is evolving rapidly and witnesses unique challenges compared to other sectors. The telecom industry stands out by way of its requirements for massive capital investment over a wide geographical spread. This requirement also extends itself to the network assets operators need, which have to be refreshed more frequently than any other industry.

    With growing changes in technologies and ever decreasing technology cycles, the telecom industry is under immense pressure to make smart Capex investments to stay competitive in today’s market. Add the auditory, regulatory requirements, and transformation from legacy to next-gen technologies, it becomes imperative for the operators to know the rate of change in their network when it comes to:

    • Rolling out new networks
    • Optimizing investments made in existing assets while ensuring seamless migration to newer technologies
    • Decommissioning and monetizing end-of-life assets

    Of course, Enterprise Asset Management software has a role to play in terms of handling network assets in the right way, to ensure Capex and Opex are kept in check. At the same time, regulatory and audit compliance is adhered to. However, operators have several asset management solutions to choose from, making it difficult to choose the right solution within the plethora of offerings.

    In such a scenario, it would be easier for CSPs to understand what features are key to their operations as a guide for choosing the right telecom asset management solution. Below is an indicative list of the top 5 features every CSP must look for within their Enterprise Asset Management software.

    1. Centralized Asset View

    With the proliferation of new technologies and service offerings, many assets are being onboarded on the network. The network and finance teams require a comprehensive view of the assets, their lifecycles, and cross-functional data.

    CSPs need a solution that can provide them with a 360o view of their assets, encompassing asset information across finance, supply chain, network planning, network operations, historical events, contract summary, licenses & security information. Such a feature also needs to provide cross-functional asset information, which is stitched into a seamless view and made easily accessible through a user-friendly UI. This will provide users the flexibility to access other functional asset data in the same place for a single, federated view of assets.

    2. Asset Tracking

    Asset Tracking during site deployments, daily operations, or decommissioning is critical for operations managers. Performing audits and highlighting process deviations are essential to fix process issues and identify operational gaps.

    CSPs need a solution that can perform electronic audits on the network to automatically identify the addition/movements/removals of assets in the enterprise and sends alerts to users if these changes are deviations from tracked workflows. This information can also be used to suggest process improvements.

    3. AI-based Contract Management

    Managing contracts in a telecom environment is a complex activity covering a broad spectrum of contract documents to be handled. It is increasingly vital for telco teams to have comprehensive contract management with automation and AI capabilities.

    Operators need a Contract Management modules that can ingest contract information from any data source, including ERP systems, map each contract to applicable network assets, and notify specific users or teams on expiry and cover contract line items. By Applying Artificial intelligence to the contract ingestion mechanism, heightened efficiencies and accuracy levels can be achieved.

    4. Spare Management

    Operator teams see a strong need to forecast the spare assets based on operational data and make data-driven decisions.

    An ideal Spare Management module can track spare assets across the network and provide spare asset information and spare levels (min, max) and spare classifications. It should also provide users with the option to initiate workflows to move spare assets for excess returns, repair and fault replacement requests. A spare management module also needs to leverage predictive analytics to compute every network site’s exact spare levels, based on historical fault data.

    5. FAR Reconciliation

    Misalignment of inventory system data and the actual network can cause operational issues that lead to poor customer experience. Similarly, mismatches between Fixed Asset Records (FAR) and the actual network can cause regulatory non-compliance and financial cost leakages.

    Operators can leverage a FAR Reconciliation module to identify discrepancies between asset data recorded within the Fixed Asset Register (FAR) and actual assets in the network. By syncing FAR records and actual assets, operators can witness better regulatory compliance that ultimately helps better assess insurance costs and reduce tax liabilities.

    Leverage end-to-end Business Intelligence across the enterprise asset lifecycle to yield significant network savings.

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  • Telecommunication’s Generational Paradigm Shift – sundown for legacy, dawn of 5G

    Telecommunication’s Generational Paradigm Shift – sundown for legacy, dawn of 5G

    As the Communications Service Providers (CSPs) transition to the latest communications standards, 4G and 5G, the year 2022 will witness the shutdown of 3G networks or 3G Sunset, as it is generally referred to, in several parts of the world.

    Take the case of the Americas, where starting 2022, most CSPs are likely to shut down 2G and 3G entirely by 2025. Verizon plans to shut down 3G by the end of the current year, while Sprint will do so by March 2022 and T-Mobile by July 1 this year.

    On the other hand, the UK’s EE has announced plans to phase out 3G by 2023. In addition, several mobile network operators in Africa have also announced plans to sunset 2G and 3G services. Interestingly, European and Oceania MNOs are focusing on shutting down 3G networks while the regions plan to continue to operate 2G networks.

    Why are MNOs shutting down 3G networks? 

    There are several reasons for the MNOs to close down 3G networks. The latest 4G and 5G communications standards offer better speeds and enable MNOs to provide new and exciting use cases. 5G offers better throughput and extremely low latency, thus promoting innovative use cases like remote surgery, autonomous vehicles, and Industry 4.0, among others. This means that the usage of 4G and 5G is growing in all geographies at the cost of 3G, making 3G or third-generation networks redundant. In the circumstances, it is unviable for the telcos to continue running 3G networks.

    Further, spectrum is an expensive and limited natural resource, so the MNOs are keen to refarm the available spectrum and use it for 5G. This way, the MNOs needn’t spend more on procuring spectrum for 5G, while at the same time, they would be able to provide the latest use cases to subscribers and enterprises. This is especially relevant because 5G requires a spectrum in several frequency bands.

    Typically, MNOs follow the strategy of adding a new technology layer for every new standard. Shutting down 2G and 3G will also help reduce network complexity and enhance efficiency by making it easier to manage the networks.

    What does 3G Sunset mean for the users? 

    The shutdown of 3G and 2G networks is not without challenges. Apart from cellphones, the 3G network is being used in several other devices, including security cameras, medical devices, cars, and home alarms, among others.

    “While mobile operators have articulated clear timelines and provided multiple delays and postponements, the shutdown of 3G networks will inevitably be challenging for a limited number of 3G mobile and IoT users who have lagged in their upgrades to 4G and 5G,” says Jason Leigh, research manager, 5G and Mobile Services at IDC. “But the finality of 3G in 2022 is a natural part of the cellular networking evolution and a necessary development to allow next-generation 5G connectivity to flourish.”

    Just to put this in perspective, There were more than 80 million active 3G devices just in North America in 2019, according to RCR Wireless News. According to ABI Research, 3G Sunset could impact more than 350,000 Class 8 vehicles and many connected cold-chain trailers.

    Several machine-to-machine (M2M) and Internet of Things (IoT) devices continue to utilize 3G services, and the shutdown of the 3G network will have a crippling effect on them. Several of these devices were never upgraded to 4G because a faster network was not required for the use cases. However, with 3G Sunset on the anvil, several security cameras, medical devices, and car and home alarms will stop functioning.

    Legacy devices that continue to use 2G or 3G networks need to upgrade before network shutdown to ensure that they continue to function. This is also important to avoid a stressful and costly rollback changeover.

    In the circumstances, meticulous planning is required to ensure least or no disruption to the users once 3G networks are shut down. The IoT industry is now looking at next-generation LTE technologies, like CAT-1, CAT-0, and CAT-M1 as 2G, 3G and eventually 4G replacements.

    How to plan for the 3G curtains down? 

    The MNOs need to conduct a thorough audit of all the network elements to ensure that all the 3G devices are on the Public Land Mobile Network, so they will continue to function even when the 3G network is shut. This is crucial to ensure that any existing hardware using these technologies will continue to be operational once the services are switched off.

    While transitioning, the MNOs can ensure that the networks are not just ready for the current

    requirements but are also scalable to meet future needs. Flexible, agile and programmable network architectures, like Open RAN, can be deployed to ensure that the networks are future-ready. In addition, since Open RAN is interoperable and uses the principles of virtualization, it offers better network economics while making it easier to deploy future technologies.

    How can Subex help?

    Subex offers a range of solutions to ensure an easy and seamless transition for 3G users/devices without facing any service disruption. Subex’s Network Asset Management solution uses Machine Learning-based analytics to enable MNOs to meet regulatory and auditory requirements while using automation for better Return on Investment (ROI). It provides an end-to-end view of the network assets, thus allowing service providers to efficiently manage events and workflows.

    On the other hand, Subex’s Capacity Management solution allows service providers to better plan for change by leveraging its ML-based algorithms for accurate capacity planning. 

    Get in touch with us today to find out more about how Subex can help you Sunset 3G without causing any service disruption!

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