{"id":15265,"date":"2018-02-05T11:00:51","date_gmt":"2018-02-05T05:30:51","guid":{"rendered":"https:\/\/www.subex.com\/?p=15265"},"modified":"2018-02-05T11:00:51","modified_gmt":"2018-02-05T05:30:51","slug":"device-journey-management-the-next-frontier-for-device-assurance","status":"publish","type":"post","link":"https:\/\/dev.enki.studio\/test\/?p=15265","title":{"rendered":"Device Journey Management: the next frontier for Device Assurance"},"content":{"rendered":"<p>In recent years operators have scaled their thinking into hundreds of millions \u2013 but not in terms of data volumes, but instead in the numbers of devices now utilizing their networks.\u00a0 Smart handsets have led the charge of devices, followed (and soon to be surpassed) by IoT devices, and an army of small cells that will serve to densify the upcoming 5G network rollouts around the world.<\/p>\n<p>Why are these devices capturing more and more operator attention?\u00a0 With over 1.5 billion smart phones shipped from manufacturers in 2017, the amount of investment by telecom operators just in this device category alone amounts to approximately 20% of their overall operational budget.\u00a0 However, each year tens of millions of dollars of this opex are being written off as losses by operators due to issues with logistics (forward and reverse), fraud, and process misalignments; device journey oversight doesn\u2019t exist as a discipline today.<\/p>\n<p>Subex has invested almost two years researching this domain, including <a href=\"https:\/\/dev.enki.studio\/test\/subex-at-rag-sydney-conference-2018\/\">talking with operators<\/a> of all sizes around the world.\u00a0 What we have found is an expanding set of exploitable gaps that current systems and practices are incapable of closing.\u00a0 Points of risk exist across internal processes, channel partners, distribution and supply chain, and various other areas leading to (and sometimes even originating from) the end consumers.\u00a0 These risk points accumulate losses for operators that range between $500K USD to over $10M USD <em>per month, per operator<\/em>, depending on size of the operator.<\/p>\n<p>The device growth area today is not only in smart handsets, but also in a wide array of small cells, sensors, and various other categories.\u00a0 With already significant gaps existing in oversight, this new breed of devices puts an even greater risk on operating budgets.\u00a0 Under current estimates, deployed IoT devices alone in the next 5 years will exceed 200 <em>billion<\/em> units, dwarfing the handset counts worldwide.\u00a0 Can losses be sustained, or even ignored, at these levels?<\/p>\n<p>Subex will be speaking about a comprehensive strategy and methodology for Device Journey Management during a presentation at the <a href=\"https:\/\/www.cfca.org\/sites\/default\/files\/2018%20Las%20Vegas%20Agenda1-12-2018.pdf\">CFCA Winter Conference<\/a> in Las Vegas on February 6<sup>th<\/sup>, 2018.\u00a0 We will also be at the <a href=\"https:\/\/info.subex.com\/acton\/fs\/blocks\/showLandingPage\/a\/18211\/p\/p-0017\/t\/page\/fm\/0?sid=TV2:pKuGVtz32\">Mobile World Congress<\/a> in Barcelona later in February where we look forward to speaking with operators encountering the same problems.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In recent years operators have scaled their thinking into hundreds of millions \u2013 but not in terms of data volumes, but instead in the numbers of devices now utilizing their networks.\u00a0 Smart handsets have led the charge of devices, followed (and soon to be surpassed) by IoT devices, and an army of small cells that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15478,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[28,16],"tags":[29,17],"class_list":["post-15265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fraud-management","category-revenue-assurance","tag-fraud-management","tag-revenue-assurance"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/posts\/15265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15265"}],"version-history":[{"count":0,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/posts\/15265\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=\/wp\/v2\/media\/15478"}],"wp:attachment":[{"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.enki.studio\/test\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}